Accessibility Lead for the Global Private Bank Design Team (90+ Designers) - Key Accomplishments & Impact

Design System Integration

  • Delivered accessible focus states for every component in the Internal Design System, launching with the 2025 rebrand and affecting all users across platforms.

  • Initiated and formalized accessibility spec integration across Figma and React libraries, cutting developer/design effort by ~50%, while increasing design consistency across federated teams.

  • Acted as accessibility advisor across three major design systems, coaching 10+ designers and component owners through accessibility remediation strategies.

Tangible Product Impact

  • Influenced accessibility on mission-critical platforms:

  • Main Portal (1M+ users): 30+ desktop features, 3 mobile features

  • Embedded accessibility into the design and handoff process for the Workplace login experience, creating a replicable reference model for future flows.

  • Effort resulted in ~50% reduction in rework and an estimated ~17,000 hours saved annually in triad/QA bandwidth.

PDF & Document Accessibility

  • Mobilized accessibility planning for documents across 6 product areas (e.g., Client Review, Engage, EIDOS) through stakeholder workshops and roadmap alignment.

  • Convinced tech and product leads to incorporate document accessibility into Q1 roadmaps, addressing ~3,687 annual documents.

  • Enabled multiple design teams to shift accessibility from post-production to integrated planning — improving efficiency and defect prevention.

Organizational Leadership

Founded and led the Accessibility Advocates Team (consists of 20 designers) to address governance gaps across the design team into a centralized initiative.

  • Pitched program to leadership based on patterns observed across 50+ designers, resulting in executive support and cross-team participation.

  • Created and shared standardized design system-level practices to ensure long-term scalability of accessibility integration across multiple libraries.

Strategic Risk & Compliance Leadership

Spearheaded accessibility readiness for a design system rollout across 5 global regions (Glasgow, Hong Kong, Singapore, India), covering 31,795 users, including 14,817 active users.

  • Flagged and escalated EU Regulation 301 549 compliance risks; created executive briefings and collaborated with legal to shape policy and timelines.

  • Presented project plans to the Managing Director, receiving direct positive feedback and approval for next steps.

Scaling Education & Culture Shift

Led 75 hours of Accessibility Office Hours (May 2024-), providing real-time coaching to over 12 design teams across web and mobile products.

  • Reduced ramp-up time for accessibility learners by creating tailored live exercises in Figma, allowing designers to learn how to apply accessibility specs in under 30 minutes.

  • Initiated the Accessibility Certification Track, mentoring and onboarding 13 designers/researchers into formal certification — saving an estimated 5–10 hours per designer in self-navigation and onboarding.